Is CoreAge Rx legit?

Who runs CoreAge Rx

The company behind the site, the clinicians who prescribe, and the pharmacy that fills the order, each taken from CoreAge Rx’s own pages and quoted.

Operator

CoreAge Rx is run by DSO Fine Shrimp LLC, listed at 1309 Coffeen Avenue, Suite 1200, Sheridan, WY 82801. BBB says that address is a registered agent's office, not a place of business.

“DSO Fine Shrimp LLC dba CoreAge Rx 1309 Coffeen Avenue, Suite 1200 Sheridan, WY 82801”

“operated by or on behalf of DSO Fine Shrimp LLC DBA Coreagerx and/or our owners and/or affiliates”

“The address listed for this business appears to be a Commercial Registered Agent’s location and is typically not a physical place of business.”

Prescribers

Medical care is provided by MD Integrations entities (M & D Integrations Inc, MDI Medical Group P.C., MD Integrations & Wellness Provider Group P.A.). For California, Massachusetts, Rhode Island and Vermont the FAQ names Dr Jeffrey Shellenberger and Dr Marc Serota.

“provided exclusively by the Professional Entities (M & D Integrations Inc d/b/a MD Integrations, MDI Medical Group P.C., and MD Integrations & Wellness Provider Group P.A.), which are independently owned and operated.”

“In the following states California, Massachusetts, Rhode Island, and Vermont the following physicians will be assigned to you: Dr Jeffrey Shellenberger and Dr Marc Serota.”

Pharmacy

Pharmacies are not named; the FAQ says to contact support to learn which partner pharmacy fills your prescription. The FAQ says you cannot use your local pharmacy, while the terms say you can direct the prescription to any pharmacy.

Not named before you pay. A named, state-licensed pharmacy is something you can look up; ask which one will fill yours.

“Your prescription will be filled by one of our trusted partner pharmacies based on your specific therapy and medication. To learn which pharmacy will handle your prescription, please contact us”

“Can I use my local pharmacy?No, not at the moment.”

“While there may be a preferred pharmacy used, patient has the ability to direct their prescription to any pharmacy of their choosing.”

The public record

FDA warning letters

None found. We hold every FDA warning letter that names semaglutide, tirzepatide or a GLP-1 drug, and none is addressed to CoreAge Rx or DSO Fine Shrimp LLC (checked Oct 14, 2026).

LegitScript

No LegitScript seal or checker link on its site. Many legitimate sellers are not certified; this is a missing confirmation, not a mark against them.

Cancelling, refunds and the contract

What CoreAge Rx’s own terms say, in their words, so you know the exit before you pay.

Cancelling

Cancel a subscription in your patient account or through the Patient Care Team (+1 307-405-1638, support@coreagerx.com) before the renewal is processed. An order can only be cancelled before the provider approves it and it is sent to the pharmacy.

“You may cancel your subscription at any time to prevent future renewal charges by using the available cancellation option in your patient account or by contacting our Patient Care Team.”

“To avoid your next renewal charge, your cancellation request must be received before the applicable renewal is processed.”

“You may cancel your order before a provider has completed their clinical review and before your prescription has been transmitted to the pharmacy by contacting support@coreagerx.com.”

Refunds

Prescription sales are final once approved and sent to the pharmacy, even if not yet shipped. All orders become non-refundable 30 days after purchase regardless of status. If you are found not eligible, the medication portion is refunded but a $50 to $100 consultation fee is kept. The FAQ instead promises a 100% refund if the provider does not approve.

“All orders become final and non-refundable 30 calendar days after the original purchase date.”

“Any applicable provider consultation fee of $50-$100 is non-refundable, because the medical consultation and eligibility review have already been performed.”

“If the provider does not approve your prescription, we automatically issue a 100% refund.”

Billing and contract

The refund policy allows auto-renewing subscriptions, with terms shown at checkout, while the FAQ says there are no auto-rebills. Disputes go to binding JAMS arbitration in San Diego under California law, though a separate clause names Georgia law as governing.

“By enrolling in an automatically renewing plan, you authorize CoreAge Rx to charge your selected payment method at each applicable renewal until you cancel the subscription.”

“No. There are no membership fees, no auto-rebills, and no surprise charges.”

“will be settled by a binding arbitration in San Diego, California, in accordance with the then-current rules and procedures of Judicial Arbitration and Mediation Services, Inc. (JAMS).”

“These Terms of Use are to be governed by and construed in accordance with the laws of the State of Georgia”

Plan details in the fine print

Lines in CoreAge Rx’s terms, FAQ or checkout that change what you pay or how long you are committed. None of them is hidden, and all of them are easy to miss.

1. The advertised starting prices assume a 12-month plan paid in full, on the same landing page that promises no fine print.

   “Prices shown are starting at, based on a 12-month plan paid in full.”

   “✔ No fine print”

2. Payment is taken before the doctor reviews your case. The FAQ also says you are billed when medication ships, which contradicts this.

   “Payment locks in your pricing and places you in the pharmacy queue.”

   “You will be billed for your medication when the medication is shipped based on the treatment plan you select.”

3. A $50 to $100 consultation fee is non-refundable once review starts, even if you are found ineligible.

   “Provider consultation fees are non-refundable once the consultation or medical review process has begun.”

4. If you do not finish intake documents within 30 days, the order becomes non-refundable even if nothing was prescribed or shipped.

   “Failure to complete these requirements within the 30-day period does not extend the refund window.”

   “any order that remains active more than 30 days from the original purchase date may be treated as completed medical services”

5. Once a prescription is approved and sent to the pharmacy, the order cannot be cancelled even if the medication has not shipped.

   “Once this occurs, the order cannot be canceled, returned, or refunded.”

Shipping, what is included, insurance

Shipping

Standard shipping by USPS, UPS, FedEx or another carrier is included. Delivery takes about 2 to 3 business days after the pharmacy ships, and the whole order typically takes 5 to 7 business days. No signature is required.

“Medication typically arrives within approximately 2-3 business days after the pharmacy ships the order.”

“When all required information is submitted promptly, orders are typically completed within approximately 5-7 business days, although processing times may vary.”

“Standard shipping is included on prescription medication orders unless otherwise disclosed at checkout.”

“Your medication will ship via Rush No-Contact delivery, a signature is not required.”

Included in the price

The site says prices are the same at every dose and include supplies and free shipping. The terms say payment covers provider review, intake, messaging and care coordination.

“Same price at every dose Includes all supplies Fast, free shipping to your door”

“Your payment covers access to our telehealth platform, including but not limited to: review of your information by licensed providers, medical intake processing, messaging with providers, prescription evaluation, care coordination”

Insurance and HSA/FSA

CoreAge Rx does not accept insurance, and the terms bar claims to Medicare or other payors. HSA/FSA is not mentioned on the pages checked.

“We do not accept insurance.”

“By ordering from coreagerx.com you agree that you may not submit a claim for telemedicine services provided to Medicare, any other federal payor, or any state or private payor.”

How signing up works

The steps as CoreAge Rx describes them, with the point where money changes hands.

1. 01Place your order and pay at checkout
2. 02Complete the medical intake, including photo ID and a selfie
3. 03A licensed provider reviews it (about 24 hours; some states need video or chat)
4. 04If approved, the prescription goes to a pharmacy for compounding
5. 05Medication ships with email tracking

CoreAge Rx on Trustpilot: the spread and the themes

4.6 out of 5 from 2,892 reviews, read Oct 9, 2026. The score is Trustpilot's, not ours.

Themes are counted by what each review mentions, over the reviews named above, and every one is shown with a reviewer’s own sentence. Read them all on Trustpilot.

Also on the record, and what we could not find

LegitScript claim

The site claims LegitScript certification.

“DSO Fine Shrimp LLC d/b/a CoreAge Rx is LegitScript-certified.”

Age

Patients must be 18 or older and may need to submit photo ID and a selfie.

“We treat patients 18 years of age and older.”

“That is why we may ask you to take a picture of yourself and your photo ID.”

The medication

Compounded tirzepatide usually contains B12 unless you ask otherwise at intake.

“Our compounded tirzepatide is typically formulated with B-12.”

Support

The homepage advertises 24/7 support, but the contact page lists weekday hours and 2 to 4 business day replies. Two different phone numbers appear.

“Our dedicated customer support team is available around the clock to assist you with any questions or concerns.”

“Response time: Within 2-4 business days (excluding weekends)”

“Phone: +1 (888) 601-4976”

Company records

BBB records the business as started in July 2024.

“Business Started: 7/21/2024”

Not published, or not found on CoreAge Rx’s pages

• No pharmacy named on homepage, FAQ, terms, refund policy or privacy policy.
• HSA/FSA eligibility not mentioned.

Ask before you pay

• Ask whether a consultation fee will be withheld if you are declined or cancel before approval.
• Ask for your dispensing pharmacy and the cancellation deadline for the next renewal.